Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off

Any Lab Test Now is a leading provider of direct-access lab testing services, allowing individuals to take control of their health by conveniently and affordably accessing a wide variety of lab tests without the need for a doctor's order. Our mission is to empower individuals to make informed health decisions and take charge of their well-being. Our walk-in retail franchise location is currently accepting applications for an energetic, customer-oriented leader to join our team!

Job Title: Location Manager / General Manager

Location: Fishers, IN
Employment Type: Full-Time
Reports To: Franchise Owner

Job Summary

The Location Manager is responsible for the overall daily operations of a retail laboratory storefront. This role requires a blend of clinical expertise, administrative leadership, and customer service excellence. You will ensure the facility operates efficiently while providing a high-quality experience for customers seeking clinical, DNA, and drug/alcohol testing.

Key Responsibilities

• Operations Management: Oversee day-to-day activities, including opening/closing procedures, inventory management, and maintaining a clean, professional retail environment.
• Staff Leadership: Train new Medical Assistants and Phlebotomists. Ensure all team members follow standard operating procedures (SOPs) and safety protocols.
• Clinical Duties: Perform phlebotomy and specimen collection (blood, urine, hair, saliva) for a wide range of tests. Ensure proper labeling, processing, and shipping to reference laboratories.
• Customer Service: Address customer inquiries, resolve complaints, and provide information about various testing options with confidentiality and discretion.
• Sales & Business Development: Drive revenue growth by identifying local business partnership opportunities (e.g., employer drug testing programs) and promoting wellness services to the community.
• Compliance: Maintain strict adherence to HIPAA, OSHA, and CLIA regulations to ensure patient privacy and workplace safety.
• Financial Oversight: Manage daily cash reconciliation, billing for corporate accounts, and monitoring the location’s budget and performance goals.

Qualifications

• Experience: At least 3 years of management experience, preferably in a healthcare or retail setting. A stable work history is required.
• Clinical Skills: Proficiency in phlebotomy.
• Certification: Certified Medical Assistant (CMA), Phlebotomy Technician (CPT), or similar clinical credential preferred.
• Soft Skills: Strong leadership, excellent communication, and a "customer-first" mentality.
• Technical Proficiency: Ability to learn and use specialized Laboratory Information Systems (LIS), standard office software, and computers.

Benefits

• Competitive salary and performance-based bonuses.
• Employee discounts on lab testing services.
• Opportunity for professional growth within a national franchise network.
• Matching 401K
• PTO

Compensation: $22.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ANY LAB TEST NOW®is the first direct access lab testing services company, allowing individuals to take control of their health. On September 20, 2007, Any Test Franchising, Inc. acquired the rights to franchise the ANY LAB TEST NOW concept. We are 200+ stores strong across the U.S. and growing! ANY LAB TEST NOW is a franchise company, and all store locations are independently owned and operated.

ANY LAB TEST NOW® makes it easy for consumers and businesses to manage their health by providing direct access to clinical, DNA, and drug and alcohol lab testing services, as well as phlebotomy and other specimen collection services, through our retail storefront business model. Just like any other retail business, our customers walk in, choose the lab tests they want and get tested. 

So why do our customers choose Any Lab Test Now? Family healthcare and medical budgets are big concerns. There is also a desire for confidentiality and discreetness in some situations. Our affordable, upfront prices fit into most healthcare budgets. Even though we do not accept insurance, our customers can use their Health Savings Account (HSA) or Flexible Spending Account (FSA) for applicable lab tests.

The Any Lab Test Now business model is designed around customer experience. ANY LAB TEST NOW® is looking for prospective employees who are enthusiastically passionate about helping people, yet hyper focused on quality. Our customers’ experiences are imperative to our growth and reputation within the communities we do business. If you think you excel in these areas and meet minimum job requirements, then apply directly to your local store location. Positions around the country may include:

• Medical Assistants
• Phlebotomists
• Outside Sales

This is an independently owned and operated franchise location. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Any Lab Test Now Corporate.

Job Tags

Hourly pay, Full time, Work at office, Local area, Flexible hours

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